At Faith Communications, we guide businesses through the complex landscape of Managed Service Providers (MSPs) and IT service vendors. Our independent consultation ensures you select the right partner aligned with your operational needs, budget, and long-term technology goals—without bias or hidden incentives.Our MSP/IT Selection Process
- Needs Assessment & Requirements Definition
We begin with a comprehensive audit of your current IT infrastructure, pain points, compliance requirements, and growth projections. This produces a detailed RFP (Request for Proposal) tailored to your organization. - Market Research & Vendor Shortlisting
Leveraging our extensive industry network and up-to-date market intelligence, we identify MSPs and IT providers that match your technical, security, and scalability criteria. We filter out underperformers and focus on proven partners. - RFP Management & Bid Evaluation
We handle the entire procurement process: distributing RFPs, coordinating vendor demonstrations, and facilitating Q&A sessions. Our team scores proposals using a weighted matrix covering cost, SLAs, support responsiveness, security posture, and innovation roadmap. - Contract Negotiation & Risk Mitigation
We review contracts line-by-line to eliminate unfavorable terms, ensure clear exit clauses, and negotiate optimal pricing and service credits. Our goal: a future-proof agreement that protects your interests. - Implementation Oversight & Transition Support
Post-selection, we oversee onboarding, data migration, and knowledge transfer to minimize downtime. We establish KPIs and conduct 30/60/90-day health checks to confirm the MSP delivers as promised.
Why Choose Faith Communications?
- Vendor-Agnostic Expertise – We maintain no partnerships or commissions with MSPs, guaranteeing unbiased recommendations.
- Telecom & IT Convergence Focus – Unique insight into unified communications, SD-WAN, cloud voice, and cybersecurity integration.
- Proven Track Record – Successfully placed mid-market and enterprise clients with MSPs saving 15–40% on TCO while improving uptime.
- Fixed-Fee Transparency – Clear project milestones and deliverables; no hidden costs.
Ready to find the perfect MSP or IT partner?
Contact us today to schedule a complimentary discovery call.